Frequently Asked Questions

We are a 5-star insurance wholesale broker specializing in writing admitted and non-admitted business for independent retail agencies in almost all 50 states. Our dedicated team helps empower agents to find the best markets for their clients using our cutting-edge platform that provides rapid portal access, quoting, and binding ability.

Our appointed agents have access to several InsurTech online raters that provide the ability to quote and bind directly online for over 80% of all ISO class codes. We also have over 100+ additional markets that our Underwriting team has access to, which gives us the ability to provide our appointed agents with competitive quotes for all of their P&C underwriting needs.

Click here for more information about our InsurTech Programs

Click here for more information about our Brokerage Market

We specialize in writing admitted and non-admitted business in almost all 50 states.

• Insurtech: Small Accounts up to $5M in revenue and payroll. Up to $1M in TIV.

• Brokerage: Mid and Large Accounts with maximum TIV up to $3.5 per location/$10M per account.

We are available from 9:00 a.m. to 6:00 p.m. EST to handle your claim, answer your questions, and help you get back in business as quickly as possible.

Click here to fill out out Report a Claim form.

We understand commissions are important so we make sure to provide you with very competitive rates. The commissions for the policies you bind through our insurtech markets are going to be paid between 30 to 60 days after the bound date. The commissions for the policies you bind through our brokerage markets are paid upfront.

To know your commission percentage by line of business please contact our marketing team at marketing@londonuw.com

Our secure website offers the following payment options:

• Pay by Credit Card

• Pay using your Checking or Savings account

• Pay via Zelle

Click here to make a payment using our website

You can also send us a check via mail to:
PO Box 1270 Hallandale, FL 33008

Payable to: London Underwriters, LLC or  Give us a call at: (866) 245-5197

🖥️  Chat with a live agent by going to our website www.londonuw.com 📲  Call us at:

• General Questions & Inquiries > (866) 245-5197

• Submissions > (866) 245-5197 Ext. 5

• Endorsements > (866) 245-5197 Ext. 5

• Accounting > (866) 245-5197 Ext. 6

• Claims > (866) 245-5197 Ext. 4

📧  Email us at:

• General Questions & Inquiries > customercare@londonuw.com

• Submissions > newbusiness@londonuw.com

• Endorsements > endorsements@londonuw.com 

• Accounting > accounting@londonuw.com

• Claims > claims@londonuw.com

Our office is located in Florida (USA).

• We are proud to share that in 2024, Insurance Business Magazine awarded us with the 5-STAR Wholesale Broker and MGA golden medal.

Click here  to read the full article.

• We are also proud of our 5-STAR rating in google reviews

Click here to read some of the comments from our appointed agents.

• The press loves writing about us!

Click here to read some of the press articles.

No. As an insurance wholesaler broker, you are appointed with us but not directly with the carriers. Through our contract, we provide you with access to our markets.

Getting appointed with us is fast and easy! Just click here to fill out some basic information and we will get back to you within 24-48  hours.

• Save Money. No access fee to use our services.

• User-Friendly. Quote and submit risks in just minutes!

• Range of Products. 10+ InsurTech programs and 100+ Brokerage markets.

• Communication. Connect with our Customer Care Team via phone, live chat, or email.

• Learn and Have Fun. Monthly webinars hosted by our InsurTech partners.

• Financial Rewards. Competitive commissions and monthly incentives.

Click here to get appointed today!

We need to complete the appointment process before you can start quoting.

Click here to get appointed today!

Yes, it will be our pleasure to train you on how to use our fast and easy platform! When getting appointed with us, you will be guided on your first bind experience by our onboarding team. We will teach you how to use our InsurTech programs and how to submit your risks to our underwriting team, where we have access to more than 100 markets.

If you are already appointed with us and haven't received your training, please email us at marketing@londonuw.com

Yes! We have non-admitted programs for small to large accounts. ​Our Underwriting team operates with direct binding authority on several casualty programs and has several other markets to submit your risks.

Here are some of the Commercial Property products we have available.

• Professional Liability

• General Liability

• Commercial Property

• Workers Compensation

• Cyber Liability

• Liquor Liability

• Special Events

• Excess Liability

• Terrorism & Active Shooter

• Monoline Wind

• Builders Renovation

• Ground Up Construction

• Vacant Land/Property

• Flood

Click here for more information on Commercial Casualty.

Yes! We can help you cover the following risks:

• Marine Cargo

• Stock Throughput

• Inland Marine

• Contractor’s Equipment

Click here for more information on Commercial Casualty.

Not at this time, however, we are continuously working on adding more lines of business and will inform you once Commercial Auto becomes available.

We are here to help you with Boats & Yacht, Personal Articles Floater, and the following Property Lines:

• Builders Renovation

• Ground Up Course of Construction

• Vacant Land/Property

• Flood

• Personal Articles Floater

• LRO

We currently do not offer HO-3, HO-4, HO-6, DP-1, DP-3, however, we are continuously working on adding more lines of business and will inform you once it become available.

Not at this time, however, we are continuously working on adding more lines of business and will inform you once Personal Auto becomes available.

Not at this time, however, we are continuously working on adding more lines of business and will inform you once Life Insurance becomes available.

InsurTech are awesome! The quoting process is streamlined, straight to the point and there is little to no documentation required to buy instant insurance coverage for your customer. You are always looped in the correspondence to the customer and the entire life cycle of the policy is very transparent.

• Quote & bind online in less than 5 minutes.

• Automatic renewals.

• Direct bill.

• Instant insurance coverage.

We are proud to partner with 10+ highly recognized InsurTechs to help you find the best fit for your client.

• Attune

• AU Gold

• biBERK

• Coterie

• Draftrs Insurance

• Dual

• First Insurance

• Foxquilt

• Neptune Flood

• Next Insurance

• Pie Insurance

• Slice

• THREE Insurance

• USLI

Not a problem. If you would like to have access to our InsurTechs under London Underwriters, we can assist you on that. Email us at marketing@londonuw.com

• Mid to larger sized accounts

• Risks with higher exposure occupations

• Larger TIV

• Larger revenues

• Higher limits

• Overall harder to place risks

• You got a decline quote with any of the insurtech programs

You can email your submission to newbusiness@londonuw.com

We operate with direct binding authority for several programs such as:

• Embroker

• Pie Insurance

• Century Surety Company

• Crum & Forster

• Markel

Click here for a complete list of Brokerage Markets available

No. We are not Lloyd's of London, however we are affiliated with Lloyd's of London as London Underwriters is an approved coverholder for Lloyd's.  What is Lloyd's?

We know that fast turnaround time is critical in our fast-paced world. Our standard turnaround time is 24-48 hours, however, our fantastic in-house team works hard everyday to turn around quotes in many instances in less than 24 hours.

LU One is our Single Sign-On (SSO) solution, meticulously crafted to streamline your daily digital operations. Embrace the convenience of a single login for all applications and insurtechs, enhancing both security and efficiency. To set up your account please visit this link: https://help.londonuw.com/portal/en/kb/articles/steps-to-create-your-lu-one-account